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Energy Locals Urban
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Please choose your customer type:

I’m an Energy Locals member – account number starts with 9.

Or not sure what customer you are? Click here.

Check if you’re an Energy Locals member
  • Your account number starts with 9 and has seven digits
  • Your property is not part of a strata or embedded network
  • Your invoice looks like the below:

I’m an Energy Locals Urban member – account number starts with 7.

Check if you’re an Energy Locals Urban member
  • Your account number starts with 7 and has nine digits
  • Your property is part of a strata or embedded network
  • You previously received communications from Energy Trade
  • Your invoice looks like the below:

I’m a Tesla Energy Plan customer – account number starts with TEP.

Check if you’re a TEP member
  • Your account number starts with TEP
  • You have, or plan to install, a Tesla Powerwall battery
  • Your invoice looks like the below:

I’m a South Australian Virtual Power Plant customer – account number starts with SAVPP .

Check if you’re a SAVPP member
  • Your account number starts with SAVPP
  • Your property is in SA and is Government housing
  • You have had a Tesla Powerwall battery installed
  • Your invoice looks like the below:

Not sure what customer you are? Contact us here.

Energy Locals acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of this nation and the traditional custodians of the lands where we live, learn and work.

energylocalsretail.com.au/contact
1300 869 573

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